FAQs

What is water mitigation, and why is it important?

Water mitigation involves the process of preventing further water damage after an initial leak or flood. It includes removing excess water, drying the affected area, and taking steps to prevent mold growth and structural damage. At BoneDry Water Extraction and Mitigation, our water mitigation services help Memphis, TN and Desoto county homeowners reduce repair costs and avoid long-term damage.

How quickly should I respond to water damage in my home?

Immediate action is crucial when dealing with water damage. The longer water sits, the more likely it is to cause severe structural damage, mold growth, and electrical hazards. BoneDry Water Extraction and Mitigation offers 24/7 emergency water removal to help homeowners in Memphis, TN, and northern Mississippi act fast and minimize damage.

What equipment do you use for water damage restoration?

Our team uses professional-grade equipment, including high-speed air movers, dehumidifiers, and advanced water detection tools, to ensure thorough drying and prevent secondary water damage. This ensures that homes in the greater Memphis area are restored to their pre-loss condition as quickly as possible.

Can water damage cause mold, and how do you prevent it?

Yes, water damage can quickly lead to mold growth if not addressed promptly. Mold thrives in moist environments. At BoneDry, we use dehumidifiers and ensure proper drying of all affected areas to prevent mold growth, protecting your home’s air quality and your family’s health.

What areas do you serve for water damage restoration?

BoneDry Water Extraction and Mitigation proudly serves the greater Memphis, TN area, including Germantown, Collierville, Bartlett, and Cordova. We also extend our services to northern Mississippi, including Southaven, Olive Branch, Byhalia, and Hernando. Our local knowledge helps us address the unique challenges of water damage in these areas.

How can I tell if water damage has affected the structure of my home?

Signs of structural damage from water include sagging ceilings, warped flooring, and visible cracks in walls. If you notice these symptoms, contact BoneDry immediately. Our certified technicians will assess the damage and provide a tailored restoration plan to restore the integrity of your home in Memphis, TN and the surrounding areas.

What should I do immediately after discovering water damage?

First, shut off the water source if possible. Then, contact BoneDry Water Extraction and Mitigation for emergency water removal services. We’ll dispatch a team to your home in Memphis, TN or northern Mississippi to assess the situation, start the drying process, and prevent further damage.

How long does the water damage restoration process take?

The timeline depends on the extent of the water damage. Small leaks may take a few days to address, while severe flooding could take a week or more. At BoneDry, we work efficiently to ensure the restoration process is as quick and non-disruptive as possible for our Memphis and northern Mississippi customers.

What are the risks of leaving water damage untreated?

Untreated water damage can lead to mold growth, structural deterioration, electrical issues, and health risks. At BoneDry, we urge homeowners in Memphis, TN and Northern MS to act quickly when they notice signs of water damage to prevent costly future repairs and potential hazards.

What is the difference between water extraction and water mitigation?

Water extraction involves removing standing water from the property, while water mitigation refers to the broader process of preventing further damage. At BoneDry, we provide both water extraction and mitigation services to homeowners in the Memphis, TN and DeSoto county, MS area to ensure full recovery from water-related incidents.

How do I know if my basement needs water extraction?

Signs of water damage in your basement include standing water, damp walls, and a musty odor. BoneDry offers specialized basement water extraction services to help Memphis homeowners quickly address moisture issues and prevent mold growth in these vulnerable areas.

Does homeowners’ insurance cover water damage restoration?

In many cases, homeowners’ insurance will cover water damage restoration, especially if the damage is caused by a sudden or accidental event. BoneDry works with homeowners in Shelby and Desoto counties to help navigate the insurance process and ensure they receive the necessary coverage for water damage repair.

Can BoneDry help with storm and weather-related water damage?

Yes, BoneDry specializes in storm and weather damage restoration. Whether it’s from a flood, heavy rain, or severe storms, we provide water extraction and damage mitigation services throughout Shelby and Desoto counties to restore homes quickly and efficiently.

What makes BoneDry different from other water damage restoration companies?

BoneDry is locally owned and operated, serving the greater Memphis, TN and northern Mississippi areas. Our fast response times, 24/7 emergency services, and highly trained technicians set us apart. We treat your home as if it were our own, ensuring thorough restoration and exceptional customer care.

How do I schedule a water damage inspection with BoneDry?

Scheduling a water damage inspection is easy! Simply contact BoneDry Water Extraction and Mitigation by phone or through our website. Our team will promptly schedule a free inspection for homeowners in Memphis, TN, and surrounding areas, providing a detailed plan to address your water damage needs.